+639475210539 support@cavintures.com

Data Protection Policy

1. Purpose and Commitment

CAVINTURES CONSUMER GOODS TRADING (“Cavintures”, “we”, “our”, or “us”) is committed to safeguarding the privacy rights of individuals whose personal data we collect and process. This Policy outlines the organizational, physical, and technical measures we implement to comply with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission. We uphold the principles of transparency, legitimate purpose, and proportionality in all data processing activities.

2. Scope

This Policy applies to all personal data collected from customers, website visitors, suppliers, employees, contractors, and any individual interacting with Cavintures through our website, communication channels, business transactions, and internal systems. It covers all personal data in digital and physical formats.

3. Definition of Personal Data

Personal Data includes Personal Information, Sensitive Personal Information, and Privileged Information as defined under RA 10173. Cavintures collects only the data necessary to fulfill legitimate business purposes.

4. Types of Personal Data We Collect

We may collect the following categories of data:

4.1 Customer Data

Name, contact number, email address, delivery address, order history, and payment‑related information processed through secure third‑party gateways.

4.2 Website and Digital Interaction Data

IP address, browser type, device information, cookies, and analytics data.

4.3 Supplier and Partner Data

Business contact information, contractual documents, billing and payment details.

4.4 Employee and Applicant Data

Personal and employment information, government IDs, background checks, payroll and HR records.

5. Legal Basis for Processing

Cavintures processes personal data based on consent, contractual necessity, legal obligations, protection of vital interests, or legitimate interests that do not override fundamental rights.

6. Purpose of Data Processing

We process personal data for order fulfillment, customer support, account management, marketing communications (with consent), website improvement, supplier management, legal compliance, internal operations, and HR administration.

7. Data Sharing and Disclosure

Personal data may be shared with third‑party logistics providers, payment processors, IT service providers, government agencies when required by law, and professional advisers under confidentiality obligations. Cavintures does not sell or trade personal data.

8. Data Retention and Disposal

Personal data is retained only for as long as necessary to fulfill the declared purposes or as required by law. Upon expiration of retention periods, data is securely deleted, shredded, or anonymized.

9. Data Security Measures

Cavintures implements organizational, physical, and technical safeguards, including the appointment of a Data Protection Officer, privacy impact assessments, employee training, access controls, secure storage, encrypted communication channels, firewalls, system updates, and multi‑factor authentication.

10. Rights of Data Subjects

Individuals have the right to be informed, access their data, object to processing, request correction, request deletion or blocking under certain conditions, obtain data portability, and file complaints with the National Privacy Commission. Requests may be submitted through support@cavintures.com.

11. Data Breach Management

Cavintures maintains a breach response protocol that includes immediate containment, assessment, notification to affected individuals when required, reporting to the National Privacy Commission within the prescribed period, and implementation of corrective measures.

12. Use of Cookies and Website Analytics

Our website uses cookies and analytics tools to enhance user experience. Users may manage cookie preferences through their browser settings. Analytics data is anonymized and used solely for service improvement.

13. Cross‑Border Data Transfers

If personal data is transferred outside the Philippines, Cavintures ensures that the receiving party provides a level of protection consistent with RA 10173 and NPC guidelines.

14. Policy Updates

Cavintures may update this Policy to reflect changes in laws, technologies, or business practices. Updated versions will be posted on www.cavintures.com.

15. Contact Information

For inquiries, concerns, or data subject requests, you may contact:

Data Protection Officer

CAVINTURES CONSUMER GOODS TRADING

Email: support@cavintures.com

Contact Number: +63 947 521 0539

Website: www.cavintures.com